Once again, I have reaffirmed the fact that Easy CGI has the stupidity market cornered to the point of monopoly. For the record, they were bought out by a room full of geniuses (EIG) in October of 2008. What once was great, turned disastrous post buy out. Also for the record, since Oct. 2008, they have completely destroyed dozens of accounts of mine, to which I have been slowly but surely moving those accounts to other hosts. If fact, for most of these sites I would even now settle for a bad web host, because that would be an extreme upgrade from EasyCgi.

I simply must share this latest support thread. I assure you, every ounce of this is true. The transparency of stupidity is simply astounding.

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06/18/2009 1:44 PM EDT Ticket Created
06/18/2009 1:44 PM EDT Matt Murph contacted EasyCGI
Subject: Site Down
Comment: Why is this site down?

06/18/2009 4:57 PM EDT EasyCGI contacted Matt Murph
Comment:
Hello ,

Thank you for contacting us. I apologize for the inconvenience that may have caused you.

I checked your website and I verified that the website is not loading. Did you make changes on your domain name smh.shoppas.com DNS settings or name servers? When was the last time this website is up?

If you have any further questions, please don't hesitate to contact us through the support console in the control panel.

We are available 24x7.

Thank you,

Customer Support

06/18/2009 5:56 PM EDT Matt Murph contacted EasyCGI
Comment:
No, not to my knowledge, in fact if I ping smh.shoppas.com it resolves to your IP address. What's going on?

06/19/2009 3:52 PM EDT EasyCGI contacted Matt Murph
Comment:
Hi,

I did a whois and I noticed that the name servers are not pointing to us.Did you tried to contact your domain registrar if they did something on your domain? The name server should be pointing to ns1.easycgi.com and ns2.easycgi.com.Right now it currently pointing to cbru.br.ns.els-gms.att.net and cmtu.mt.ns.els-gms.att.net.And I think that is the reason why your website is not loading.

Thank you

Technical Support

06/19/2009 3:57 PM EDT Matt Murph contacted EasyCGI
Comment:
NO, the name servers do reside elsewhere, but there are ample DNS records so the SMH sub-domain routes to this account as it always has. You can ping smh.shoppas.com for confirmation.

06/19/2009 5:09 PM EDT EasyCGI contacted Matt Murph
Subject:
Comment:

Hi,

Yes, I just verified that your sub domain is pointing to 66.96.143.169.And with this, I decided that this issue should be escalated to a higher level of support. We need to investigate on this IP address 66.96.143.169. And I also verified that you have lot of account with us. Please give us at least 12 - 24 hours for this.

Thank you

Technical Support

06/19/2009 6:41 PM EDT Updated Ticket: Work in Progress
06/19/2009 6:44 PM EDT Resolved
06/19/2009 6:46 PM EDT EasyCGI contacted Matt Murph (Resolved)
Comment:
Hello,

I am writing in regards to your ticket # 6104796.

I noticed that the domain name 'smh.shoppas.com' is available for registration. If you wish to register the domain 'smh.shoppas.com', then please get back to us with the following information so that we can register the domain in your account.
Contact Information
First Name:
Last Name:
Organization Name:
Street Address:
City:
State:
Country:
Postal Code:
Phone Number:
Fax Number:
E-mail address:
Username:
Domain name:

Please update the Support Console with the requested information, so that we can assist you further.

Sincerely,

Domain Registrar Specialist

06/20/2009 10:38 AM EDT Matt Murph contacted EasyCGI
Comment:

First off, you do not REGISTER sub domains. The top level domain "shoppas.com" is registered until 2019, and the sub-domain resolves to YOUR ip address on this hosting account. So please stop asking questions and start fixing problems. The site has been down since Wednesday. See for yourself... you can PING "smh.shoppas.com" and it resolves to your server. The account is up to date and paid for. Please bring this site back up!

End thread

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Now, I just called them (6/22/2009 11:30 AM EDT) to recap the ridiculousness noted above, only to find out they moved the site and did not feel like telling anyone. So not only did I get an array of ignorant support reps, and even a comment from a Domain Registrar Specialist, who very obviously is far from Specialist status, they were just fresh out of ideas on a very basic issue. And please not the time stamps. At times they waited nearly 24 hours to respond with more stupidity.

I had more than 40 accounts with them before the Oct 2008 buy out… now I am down to just under 20, all of which will be migrated off their platform when time permits. And hats off to the new parent company, EIG (Endurance International Group). They really have done a superb job turning a great hosting company into trash. Just check out ( http://www.easycgireviews.com/ ), 1 positive and 62 negative reviews at the time of this posting. Unbelievable.

Judging by employment history, I'm a consultant... an internet strategist really. But at the same rate, I'm a professional musician that also happens to own a coffee shop. I'm interested in all things Wall Street, but my real calling is race car driving. I don't have any sponsors yet, but I promise, put me in coach... and I'll win. If this sounds like a three ring circus... you have no idea. And since it is my circus... most everything you read hear is my opinion... and as such, it hasn't been run through the least of any filters. Which means unless your name is Katie Murph, this is the closest you'll ever get to experiencing the raw state of my brain. And that's probably a good thing.

Welcome to my blog. I'm glad you're here. Kick off your shoes and get comfortable, because this is a great place for you to procrastinate. And if you are not sure what a blog is, type "what is a blog" in Google and let the education begin.

With that said, allow me to be your tour guide. We'll start with the top left. Those are the categories on which I blog on. If you click one, you will see the recent posts in that category. Beneath that, you will see the Recent Posts. That list will show the most recent 10 posts with the most recent at the top. If you want it to show more than 10, click Show More at the bottom of the list. Below that is where I run various polls from time to time. Make sure and vote... all the cool people do it. Under that you'll see some photo albums, frequented sites and books on the shelf. That's all pretty self explanatory.

Here in the wide middle section are the blogging posts. You can read and comment on them at will. To comment on a post, simply click the blue Comment button at the bottom-right of the post.

The right section there starts with Ticker Time. I am what you might call an active trader (which is somewhere between the buy-and-hold types and the day-trader types). The Ticker Time list will show stocks that are on my current watch list. Meaning, those are the stocks I am actively watching and trading. Beneath Ticker Time are the Top Ten songs that I am listening too currently. You can click a song and it will take you to iTunes to hear a preview. Under that are recent comments from people like you. The most recent will be at the top. If you want to see more comments, just click Show More at the bottom of the list. And finally, under the comments, is a little box that does nothing other than link over to Easy Tithe, which is an arm of The Murph Group business, my company. Clicking the link there is a great way help further your coolness. I can't tell you why... that's classified.

Now that you know your way around, perhaps I could suggest a few posts to get your feet wet.

My thoughts on driving from Another Simple Question

What every webmaster should know from What Every Webmaster Should Know

An example Wall Street post from Is Your Money TIE'd Up?

Learn to be a better investor starting with Market Part 2 and Market Part 3

Go behind the curtain at Fellowship Church in Behind the Curtain at FC

And if you've gotten this far... wow.... I am shocked. Thanks for reading.

Churches need to run (not walk) away from using stock photography for people, facility, and environment photos on their website. Those pesky stock photos do not give anyone the slightest idea what it might be like to attend a service there.

Here's the part that I have trouble understanding. A lot of people get their underpants all up in a wad over pouring water down a known terrorist's nose? Interesting. Is that really torture? I think pledging a fraternity is closer to torture than that is. Besides, are they, the terrorists, not lucky in some ways that they were captured, and not killed in battle?

Torture is frying someone's hands over fire. Torture is dripping water on someone's forehead in the desert until they die. Torture is beating someone to death's bleeding edge. Torture is cutting off private parts, or fingers, or whatever. The history of torture is way, way, way way way more severe and permanent than pouring water down someone's nose.

So the question is: is water boarding torture? It causes no long term damage, and it doesn't kill, or leave scars. The victim completely and totally recovers from the experience. So in the words of Dennis Miller, perhaps its heaven sent.

I just find it interesting that right now, there are US troops abroad killing the enemy. Shooting them, blowing them up with bombs, destroying buildings, you know... all out no holds bar war.

But in Cuba, they just poor water down captured terrorist's noses. So are we saying that it's okay to wipe them clean off the face of the earth with superior fire power, but not okay to poor water down their nose? I'm confused.

And now Gitmo is supposed to close. And the million dollar question is: where do we put the captured terrorists? The obvious solution has been overlooked for too long. Many people suggest you can't just take them back to where they came from, they'll become terrorists again. Sure, history has certainly proved that true. I say send them back to the war, where they came from. But instead of dropping them off at the city center, where they can be welcomed home by their terrorist buddies, just drop them off in the middle of the battle field... say... a half a click (0.3 miles) from a marine base. I mean, if we have to close Gitmo and send them somewhere, back to war is the only logical answer. Unless they are insane (which unfortunately is highly probable), would they not beg to go back to Gitmo?

I just find it fascinating that generally speaking, it seems that so many people have a bigger problem with water boarding, than killing the enemy in battle.

I think I may have a solution for the American Autos. Put simply, it is time to for them to have another mini-van moment. That is, create something that is a total game changer. All this bail out talk is a joke. They vote, it doesn't pass, they vote again, it doesn't pass. The bills are littered with crap, so just stop all the hand out wishing, and go build a product that people want to buy.

Naturally, that's easier said than done. But it's definitely easier that finding some car czar that has a magic wand to waive and fix all the problems of the auto industry. But on a side note, the thought of some government appointed person to oversee the Autos has got to be the dumbest thing I've ever heard. That person doesn't exist. And you can't have some outsider telling you how to spend your bail out dollars.

But I digress. Here's my suggestion: Disappear for one year.

Support current warranties, repairs, and yadda yadda yadda. But for now, and at the least; stop making stuff that isn't competitive. Bolt the doors. Go into deep R and D. For one, the media will go nuts because they won't know what you're up to. Spend a year thinking, researching, prototyping, and stop making all the same old same old.

For years, we have watched the American Autos go BACKWARDS. They have been sitting around the boardroom thinking, "Hey, what worked in the 70s?... Lets make that again. And what was that one car that was popular in the 80s? Let's do that again." It's regression at its finest.

Now, you might be saying, what about all the union workers, and all those jobs? Well, if the autos stay on the track their on, then they will all be unemployed anyway. Wage cuts are a way better option. Massive unemployment is already the probable case scenario. It's time stop making crap just so you can employ people and start looking long term towards, "What can we do to get a competitive edge?" Now, I'm not literally calling the product crap, it's not; but it's seems like they have 15 brands of cars that are the same ol same ol, producing ridiculous volumes of brands and cars and nothing is sticking. That's a lot of crap. So stop. Spend some time thinking, and come up with something (like the mini-van) that will be a game changer. Tweaking one curve of the fender to come out with next year's model has got to stop.

Americans don't need a cooler looking car, and we don't need to relive the muscle car days. We don't need a 3rd cigarette lighter under the rear passenger seats, and more gadgets and options that will break in 2 years anyway. We need fuel economy, safety, performance and reliability. Is that so hard?

Now, you want the easy road to profitability? Just kill off every model except the overgrown black SUV's. We all know those things have sold like hot cakes, and still are.

On a side note, I watched a discovery channel special on aircraft carriers the other days. An American aircraft carrier only has to fill up once every 24 years. So if I'm supposed to believe that an American made 97-thousand TON boat can run on fuel so that it only has to fill up once every 24 years, but the best GM can do is make their Hybrid Tahoe achieve 2 more miles per gallon than it's gas guzzling non hybrid counterpart, you've got to be kidding me.

If you want revenue, you have to make something that people want to buy. I don't know how any company can go on employing tens of thousands of people spinning all their wheels making a product that isn't competitive, while executives fly around on private jets begging for money.

I'll keep this one short. The potential Auto Bail Out is the biggest bunch of bunch of crap I've heard in a long time.

Point 1

The bail out is not the American thing to do, it is the stupid thing to do. As an American (company, businessman, entrepreneur, or otherwise), you can not go on year after year making a product that your American consumers are buying less and less of. That's not American, it's foolish. America is an innovation powerhouse; (businesses) get on that train or get left behind.

Point 2

Point 3

The economy is down, and it's hit my business too. People are spending less, paying invoices slower, and everything in between. Should I line up and ask the government for money? No! You, me and anyone else with a business has to adapt, not whine off crying to mommy government saying give me money, or jobs will be lost.

Economy or not, if you aren't making product people want to buy, your business will decline; it is as simple as that. All this lining up for the bail out buffet is absurd.